While UX design focuses on the feel of a product, UXR is focused on the research behind why users might behave a certain way. UXR seeks to figure out firstly, who the user of the product is, and what their needs are.

UX mapping methods help designers and researchers to empathize with users, identify pain points, and improve the overall user experience.

Dovetail helps teams collect, organise and analyse data from a variety of sources.

Handy templates, where the process is broken down into understandable steps, depending on the type of client.